At KingsleyMac Consulting we pride ourselfs in being able to resolve most issues on site and the first time we stop by.  Occasionaly though there are issues that constitute a hardware repair that would be better handled by Apple directly, or times where we need to research out an issue that is either too new to know the answer to or may not have an answer yet due to some bug in the programming.  Apple provides a service called Applecare that customers can call if they are in warranty and need general help.  As an official Apple Consultant we can call Applecare on behalf of the client for their computer.  This can even be done on-site and we have a direct tie in to get high level support right away so that issues are solved quicker than if you were to call yourself.  What’s more is that even if your computer is out of warranty, in most cases we can call in for free to get troubleshooting taken care of.   This is just one more way that we can provide you the best service in Utah for your Apple Macintosh needs.

This entry was posted on Wednesday, March 25th, 2009 at 11:39 pm and is filed under General. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.